Refund Policy

Refund Policy

At Code-Activate, we are committed to providing reliable, professional, and customer-focused services. Your satisfaction is important to us, and we strive to deliver a smooth experience from booking through completion of your service.

Service Satisfaction

If you experience any issues with the service you received, please contact us as soon as possible. We will review your concerns and make reasonable efforts to resolve the issue. Where appropriate, we may provide adjustments or follow-up assistance to ensure your installation or setup is functioning as expected.

Eligibility for Refunds

Refund requests may be considered in the following situations:

  • The agreed service was not completed.
  • A scheduling issue on our end could not be reasonably resolved.
  • A duplicate payment was processed in error.

All refund requests are reviewed individually to ensure a fair and transparent resolution.

Non-Refundable Situations

Refunds generally will not be issued in the following circumstances:

  • A change of mind after the service has been completed.
  • Issues resulting from third-party devices, pre-existing conditions, defective equipment, or incompatible hardware.
  • Delays, interruptions, or limitations caused by factors beyond our control, including internet service outages, power interruptions, or building restrictions.
  • Services that were completed as agreed and accepted by the customer.

Timeframe for Refund Requests

To be eligible for review, refund requests should be submitted within 7 days of the service date. Requests received after this period may not be eligible for consideration.

Refund Processing

If a refund is approved:

  • The refund will be issued using the original payment method whenever possible.
  • Please allow 5–10 business days for the refunded amount to appear in your account, depending on your bank or payment provider.

Contact Us

If you have any questions about this Refund Policy or would like to request a refund, please contact us:

Code-activate.online
📞 Phone: +1 (999) 999-9999
📧 Email: info@code-activate.online